Last updated: 18 August 2026
1. Who We Are
This Privacy Policy explains how GulfLimo collects, uses, stores, protects and discloses personal information when you use https://gulflimo.net, request a quotation, make a booking, complete a payment or communicate with us.
GulfLimo and gulflimo.net are operated by GULFLIMO WEBSITE SERVICES (Arabic commercial name: جلف ليمو لخدمات المواقع), a Bahraini Individual Establishment registered under Commercial Registration CR No. 178094-2 in the Kingdom of Bahrain.
2. Age-Related Issues and Minors
Our booking and payment services are intended to be arranged by adults. We do not knowingly or intentionally collect personal information directly from persons under the age of 18 without appropriate involvement or authorization from a parent or legal guardian. If you believe a minor has provided personal information to us without appropriate authorization, please contact us so we can review and, where appropriate, delete the information.
3. Personal Information We Collect
Depending on how you interact with GulfLimo, we may collect your name, telephone number, email address, company name, billing details, pickup and destination details, travel date and time, flight number, passenger count, luggage details, requested vehicle or service type, booking notes, transaction/payment reference information and communications with our team.
If account functionality is provided, we may also collect information necessary to create and manage the account. Passwords and authentication credentials should be kept confidential by the user.
4. Information Collected Automatically
When you access our website, certain technical information may be collected automatically, including IP address, browser type, device type, operating system, access date and time, pages viewed, referring pages, approximate location and diagnostic or security information.
5. Cookies and Similar Technologies
We may use cookies, web beacons and similar technologies to operate the website, remember preferences, understand website usage, improve performance, support analytics and protect website security. You can control or reject cookies through your browser settings, although some website functions may not work correctly when certain cookies are disabled.
6. How We Use Your Information
- To respond to enquiries and provide quotations.
- To create, manage, modify and complete chauffeur bookings.
- To communicate pickup, journey, payment and booking confirmations.
- To process, verify and where applicable refund payments.
- To provide customer support.
- To improve our website, services and customer experience.
- To detect and prevent fraud, misuse, security incidents and prohibited transactions.
- To comply with legal, regulatory, accounting, sanctions and other compliance obligations.
7. Payment Information
Payments may be processed through authorized third-party payment service providers. GulfLimo does not need to store full payment-card credentials in order to provide its transport services. Payment providers may process information necessary to authorize, complete, secure or refund transactions according to their own security and regulatory requirements.
8. Sharing, Selling and Disclosure of Data
GulfLimo does not sell, rent, trade or disclose user personal information to third parties for their own independent marketing or commercial use.
Where necessary to provide the requested service, limited information may be processed by contracted service providers acting on our behalf, such as payment processors, hosting providers, communications providers, security/analytics providers or operational partners needed to complete a confirmed booking. Such information is limited to what is reasonably necessary for the relevant service.
We may also disclose information where required by applicable law, court order, regulatory or law-enforcement authority, fraud prevention, sanctions compliance, or where reasonably necessary to protect our legal rights, our users or the public.
9. Data Security
Your information is processed using reasonable technical and organizational safeguards designed to protect it against unauthorized access, disclosure, alteration, loss or misuse. Our website uses HTTPS encryption for information transmitted between your browser and the website. Payment information is processed through secure payment channels provided by authorized payment service providers.
No internet-based system can guarantee absolute security, but GulfLimo takes reasonable measures appropriate to the nature of the information it processes.
10. Location Information
We may receive approximate location information from technical website data. Precise pickup and destination locations are collected when you provide them for the purpose of arranging and completing a transport service.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining booking and transaction records, resolving disputes, preventing fraud and meeting legal, regulatory, tax and accounting obligations.
12. Your Privacy Choices and Requests
You may contact us to request access to, correction of or deletion of personal information we hold about you, subject to applicable law and legitimate record-retention requirements. You may also ask us to stop optional marketing communications.
13. External Websites and Services
Our website may contain links to external websites or services. Their privacy practices are governed by their own privacy policies, and GulfLimo is not responsible for websites or services it does not operate.
14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page together with the updated date. We encourage users to review this Policy periodically.
15. Contact Us
GULFLIMO WEBSITE SERVICES
Arabic Commercial Name: جلف ليمو لخدمات المواقع
Commercial Registration: 178094-2
CR Type: Individual Establishment
Country: Kingdom of Bahrain
Contact location: Juffair Mall area, Juffair, Kingdom of Bahrain
Telephone / WhatsApp: +973 1333 9033
Email: sales@gulflimo.net
Website: https://gulflimo.net
Customer support: 24/7 via WhatsApp; office visits/meetings by prior arrangement.